Privacy Policy
Last updated: December 2024
At Translera, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our translation services, or contact us for support. This includes: • Account information (email address, name) • Payment information (processed securely via Iyzico) • Translation files you upload • Usage data and preferences
2. How We Use Your Information
We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information • Send you technical notices and support messages • Respond to your comments and questions • Analyze usage patterns to improve user experience
3. Data Storage and Security
Your data is stored securely using industry-standard encryption. Translation files are processed and stored temporarily for service delivery. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
4. Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances: • With service providers who assist in our operations (payment processing, hosting) • To comply with legal obligations • To protect our rights and safety
5. Your Rights
You have the right to: • Access your personal data • Correct inaccurate data • Request deletion of your data • Object to data processing • Export your data To exercise these rights, please contact us at [email protected]
6. Cookies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected]